Trust & Safety

Built to be worthy of your trust

We hold ourselves to the standards required of any modern healthcare platform — and publish where we are on the road to additional certifications.

HIPAA-grade safeguards

We implement administrative, physical, and technical safeguards aligned with HIPAA, including least-privilege access, audit logging, and workforce training.

Encryption in transit and at rest

TLS 1.2+ in transit and AES-256 encryption at rest. Row-level security limits access to your own records.

Licensed US pharmacies only

Prescriptions are routed exclusively to state-licensed pharmacies in the United States. No gray-market sourcing.

Board-certified clinicians

Every visit is reviewed by a US-licensed MD, DO, or NP. See our clinicians.

Your data, your rights

Download or delete your records anytime from your patient portal. See our Privacy Policy.

Certifications & accreditations

  • LegitScript Healthcare MerchantIn progress
  • HIPAA program & BAAs in placeActive

We only claim certifications we actually hold. Statuses are updated as audits complete.

Report a concern

Safety, privacy, or compliance issue? Email our team and we'll respond promptly.

trust@simple-md.com